Shipping policy
At Abhirsh, we are committed to delivering your products safely and promptly. The following Shipping Policy explains how and when your orders will be processed and shipped.
1. Order Processing
-
Processing Time: Orders are typically processed within 1–2 business days (Monday to Friday, excluding holidays).
-
Orders placed after 2 PM EST or on weekends/holidays will be processed the next business day.
2. Shipping Locations
We currently ship to:
-
Canada (all provinces and territories)
-
United States (contiguous U.S. only)
-
Select international destinations (based on carrier availability)
3. Shipping Rates
Shipping rates are calculated at checkout based on your location, package weight, and delivery speed. You may see options like:
-
Standard Shipping (5–10 business days): Starting from $6.99 CAD
-
Expedited Shipping (2–5 business days): Based on real-time carrier rates
-
Free Shipping on domestic orders over $150 CAD (before tax and after discounts)
4. Delivery Estimates
Estimated delivery times are as follows:
| Destination | Standard Shipping | Expedited Shipping |
|---|---|---|
| Canada | 5–10 business days | 2–5 business days |
| USA | 7–12 business days | 3–7 business days |
| International | 10–21 business days | Varies by location |
Note: Delivery times are estimates and may vary due to external factors such as customs delays, holidays, or weather.
5. Tracking Your Order
Once your order ships, you’ll receive a confirmation email with a tracking number and a link to monitor delivery status.
6. Delayed or Lost Shipments
If your package is delayed or hasn’t arrived within the estimated window:
-
Check the tracking link for updates.
-
Confirm your shipping address was correct.
-
Contact us at info@abhirsh.com and we’ll help resolve the issue.
7. Undeliverable Packages & Returned Orders
If a package is returned to us due to an incorrect or incomplete address:
-
You will be responsible for the reshipping costs.
-
If you choose not to reship, we may refund the order minus original shipping fees.
8. International Shipping & Customs
For international orders:
-
Import duties, taxes, or customs fees are the responsibility of the customer.
-
We are not responsible for delays caused by customs or local delivery services.
9. Order Issues or Questions?
If you have any issues with your shipment—such as missing items, wrong product, or damaged goods—please contact us within 7 days of delivery with your order number and a photo (if applicable).
📧 Email: info@abhirsh.com
